Shipping policy

We typically need 3-5 business days to process and ship your order. Some items may take longer, especially during holidays or if there are stock issues. Once processing begins, we cannot change your order, including the shipping address. Shipping occurs only on business days, and orders may ship separately if multiple items are involved.

Tracking:
All orders come with a tracking number. You’ll receive an email with the tracking info once shipped. It may take a few days for some carriers to update the tracking status. If there’s no update after 5 business days, contact us.

Delivery Times: (Shipping times vary by location)
United States/Canada/Europe: 7-15 business days
Australia/New Zealand: 7-20 business days
These times exclude processing. Nyxen isn’t responsible for delays due to factors like customs, holidays, or weather.